SOMETHINGNOT RIGHT?
For questions about a visit you've already booked, an invoice, or something we missed. New quotes go through the quote form instead.
Existing customers
Tell us the address and what happened
That's genuinely all we need to look something up. There's no ticket number and no support portal — it's a phone and an inbox, and they both reach the same person.
- Call or text
- 250-329-4635
Hours
- Mon – Fri
- 7:00 AM – 6:00 PM
- Sat
- 8:00 AM – 2:00 PM
Service area
- Fort St. John
- Taylor
- Charlie Lake
Support, answered
It rained on my day. When are you coming?
We don't cut wet lawns — it tears the grass and leaves ruts. You get pushed to the next dry day and we'll message you which one it is. If you haven't heard, call and we'll tell you.
Something got missed. What now?
Call 250-329-4635 or email us with the address and what we missed. We come back and finish it at no charge. You don't need to send photos or make a case for it.
How do I change from weekly to bi-weekly, or stop?
Tell us and it's done. There's no notice period, no cancellation fee and nothing to sign. If you want to come back later, you come back later.
Can I add a service partway through the season?
Yes. Tell us what you're after and we'll price it and slot it in at the right point in the season. Aeration and seeding in particular have a window, so ask early rather than in October.
Who am I actually talking to?
The person who runs it. There's no call centre and no ticket queue.